TERMOPLAST - Terms and Conditions

Website address: https://termoplast.us

Owner: TERMOPLAST, located at Aleea Plopilor nr. 1, Roman, Neamț County,
registered at the Trade Registry Office Bucharest under no. J27/544/1991.

Terms and Conditions

  • By using this Site, you agree to these terms of use. Access to and use of the site are subject to the terms of use and applicable laws and regulations. By accessing and using this site, you agree to these terms.

  • Content Ownership - The Site and everything it contains, including but not limited to text and images, are owned and copyrighted by Termoplast, unless otherwise specified. Use of the content without the written permission of the content owner is prohibited, in accordance with intellectual property laws. Termoplast may provide the user or customer, upon their express request, through an agreement, the right to use certain content of the site in a described form. This agreement applies strictly to content defined in advance, for a specified period, and only for the person who requested and was granted permission to use it.

  • Site Usage - You may use this site for personal and non-commercial purposes, downloading content only in accordance with copyright and other intellectual property rights information. Except as mentioned earlier, you are not allowed to distribute, modify, copy, transmit, display, reuse, reproduce, transfer, or use the content without Termoplast's written consent. It is prohibited to use the site to transmit materials that may constitute or encourage behavior that could give rise to an offense or violate the law in any way. Using the site for advertising purposes is prohibited.

Personal Data Processing Policy

Terms and Conditions


1. GENERAL PROVISIONS

S.C. TERMOPLAST S.R.L. is a personal data controller and exercises this capacity in accordance with Regulation (EU) 679/2016 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation - GDPR) and Law no. 190/2018 on the implementation measures of the GDPR.

1.1 Definitions

1."personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

2."processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

3."controller" means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

4."processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

5."recipient" means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;

6.”personal data breach” means the natural person whose personal data are being processed.

7."consent" of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;

8."personal data breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed;

9."concerned supervisory authority" means a supervisory authority which is concerned by the processing of personal data because:
(a)the controller or processor is established on the territory of the Member State of that supervisory authority;
(b)data subjects residing in the Member State of that supervisory authority are substantially affected or are likely to be substantially affected by the processing; or
(c)a complaint has been lodged with that supervisory authority;

This personal data processing policy explains how S.C.TERMOPLAST S.R.L. processes the personal data of the data subject, how it is carried out, for what purposes and who the recipient is.

S.C. TERMOPLAST S.R.L. undertakes to respect the confidentiality of your personal data. We will treat all data provided by you as confidential and process only the information permitted by applicable law.

This personal data processing policy describes the organization's policies and practices regarding the collection and use of your personal data and confirms your privacy rights.

Information confidentiality is a permanent responsibility, and therefore we will update this personal data processing policy promptly as we adopt new personal data practices or policies. Regarding processing based on consent (as described below), we will notify you of any changes and request your additional consent.

2. LEGISLATIVE CONTEXT

According to the requirements of Regulation (EU) 679/2016, we have the obligation to securely manage and only for the specified purposes, the personal data you provide in accordance with the provisions of GDPR.

For more details regarding the content of this legal norm, please access:

REGULATION no. 679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation)

3. PROTECTION OF PERSONAL DATA

At S.C. TERMOPLAST S.R.L., the obligations established by the applicable legislation regarding the protection of personal data have been implemented, and you can contact the organization regarding all issues related to the processing of your data and exercising your rights according to the applicable legal provisions, especially if you have any questions or concerns about how we process your personal data. The email address where you can contact us is: office@termoplast.ro

4. PROCESSING OF PERSONAL DATA

4.1. Personal data processed:

  • We may process the following types of personal data:

  • - Any information relating to an identified or identifiable natural person such as: Name, Personal Identification Number (CNP), ID Card/Passport Number and Series, Address, Date and Place of Birth, Nationality/Citizenship, Health-related Data, Dependent Identification Data, Marital Status, Education/Qualifications, Financial Details, Phone Number, Email Address, Signature, Image, Location Data.

    - Information about your computer and your visits and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, duration of visit, page views, and website navigation paths);

    - Information contained in or related to any communication you send to us through this website (including correspondence with us, the content of the communication, and data associated with the communication);

    - Any other personal data you choose to send to us.

4.2. Purposes of processing personal data

The personal data transmitted through this website and the personal data we have collected from you, third parties, or from public sources will be used for the purposes specified in this Personal Data Processing Policy. Depending on the relationships we have or wish to have with you, we may use your personal data to carry out a task serving the purpose of our organization, including: providing products and services, human resources activities, commerce, marketing, archiving, collaborations, and other activities required by applicable law.

5. LEGALITY OF PROCESSING PERSONAL DATA

Processing is legal, in accordance with the provisions of art. 6 of Regulation no. 679/2016, only if and to the extent that at least one of the following conditions applies:
– the data subject has given consent to the processing of their personal data for one or more specific purposes;
– processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
– processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
– processing is necessary for compliance with a legal obligation to which the controller is subject;
– processing is necessary to protect the vital interests of the data subject or of another natural person;

6. DISCLOSURE AND TRANSFER OF PERSONAL DATA

S.C. TERMOPLAST S.R.L. strives to apply adequate safeguards to protect the confidentiality and security of your personal data, to use them only in accordance with your relationship with our company and with the practices described in this Personal Data Processing Policy.

To the extent permitted by applicable data protection laws, we may disclose your personal data to partners, auditors, agencies, state institutions, supervisory authorities, or other external service providers to fulfill our contractual obligations. We will clearly indicate to you each data recipient if known at the initiation of the processing.

We may also disclose your personal data:
– to the extent that we are required to do so by law;
– in connection with any ongoing or prospective legal proceedings;
– to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention).

7. YOUR RIGHTS

In connection with the processing of personal data and based on the provisions of Regulation no. 679/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you may exercise any of the following rights:
– Right of access and information - you can request information about the processing activities of your personal data;
– Right to rectification - you can rectify inaccurate personal data or complete it;
– Right to erasure ("right to be forgotten") - you can obtain the erasure of data if their processing was not lawful or in other cases provided by law;
– Right to restriction of processing - you can request the restriction of processing in case you contest the accuracy of the data, as well as in other cases provided by law;
– Right to data portability - you can receive, under certain conditions, the personal data you provided to us, in a format that can be automatically read or you can request that the data be transmitted to another controller;
– Right to object - you can complain about the manner of processing personal data to the National Supervisory Authority for Personal Data Processing;
- Right to withdraw consent;
- Right not to be subject to a decision based solely on automated processing, including profiling:
- Right to judicial remedy

To exercise these rights, you can submit a written request, dated and signed. The request form for each right listed above can be found at the headquarters of S.C. TERMOPLAST S.R.L. or can be downloaded from the website https://termoplast.ro section - Personal Data Processing - Request Models for the exercise of data subject rights:
- REQUEST FOR EXERCISING THE RIGHT OF ACCESS
- REQUEST FOR EXERCISING THE RIGHT TO RECTIFICATION
- REQUEST FOR EXERCISING THE RIGHT TO ERASURE OF DATA (RIGHT TO BE FORGOTTEN)
- REQUEST FOR EXERCISING THE RIGHT TO RESTRICTION OF PROCESSING
- REQUEST FOR EXERCISING THE RIGHT TO DATA PORTABILITY
- REQUEST FOR EXERCISING THE RIGHT TO OBJECT

The request can be submitted to the headquarters of S.C. TERMOPLAST S.R.L., can be sent to the email address: office@termoplast.ro or can be sent by mail to the headquarters in ROMAN, str. ALEEA PLOPILOR. no. 01, NEAMȚ county.

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (A.N.S.P.D.C.P.) as well as the right to an effective judicial remedy. Contact details of the National Supervisory Authority for Personal Data Processing:
- Bucharest, G-ral. Gheorghe Magheru Blvd. no. 28-30, sector 1, postal code 010336 Website: http://www.dataprotection.ro
Email address: anspdcp@dataprotection.ro
Phone:+40.318.059.211; +40.318.059.212, Fax: +40.318.059.602

ATTENTION! Please exercise your rights wisely and note that any abuse may result in liability.

8. RETENTION OF PERSONAL DATA

Your personal data is stored by S.C. TERMOPLAST S.R.L. on its own equipment. Personal data that we process based on your consent will be kept for the duration of its validity (or until consent is revoked), unless applicable legal requirements provide otherwise and this is necessary for the purpose of processing.

Without prejudice to other provisions of this section, we will retain information and documents (including electronic documents) containing personal data:
– to the extent that we are required to do so by law;
– where the information/documents are relevant to any ongoing or potential legal proceedings;
– to establish, exercise, or defend our legitimate rights (including providing information to others for the purpose of fraud prevention).

9. SECURITY OF PERSONAL DATA

To protect the confidentiality of data and personal information, we will maintain physical, technical, and administrative security measures.

We continuously update and test our security technology. We restrict access to your personal data only to those employees who need to know that information to provide you with benefits or services. Additionally, we train our employees on compliance with the rules of confidentiality, availability, and security of personal data.

If a personal data breach occurs, we will do everything to eliminate it and assess the level of risk associated with the breach in accordance with our personal data breach policy. If it is found that the breach may lead to physical, material, or immaterial harm to you (e.g., discredit, discrimination, identity theft, fraud, or financial loss), we will contact you without undue delay, unless the law provides otherwise. All our actions will be taken in full cooperation with the competent supervisory authority.

10. CHANGES TO THE PERSONAL DATA PROCESSING POLICY

We may update this information document from time to time by publishing a new version on this website.

Any changes to our data processing policy will be displayed on this page so that you are informed of our policies.

The provisions contained in this document supersede all previous announcements or statements regarding our personal data processing practices, terms, and conditions governing the use of this website.

11. THIRD-PARTY WEBSITES

This site may include hyperlinks and details about third-party websites. We have no control over and are not responsible for the privacy policies and practices of third parties.

12. COLLECTION AND STORAGE OF CERTAIN INFORMATION ON THE SITE

As is true for most websites, this site automatically collects certain information and stores it in log files. These include Internet Protocol (IP) addresses, the geographic location of the computer or device, browser type, operating system, and other information about visiting this site, such as pages viewed. This information is used to improve this website and, due to this constant improvement, to better serve our users. Your IP address may also be used to diagnose problems with our server, to administer this site, to analyze trends, to track a user's navigation on the site, and to collect demographic information to help us understand visitors' preferences and needs.

13. QUESTIONS, UNCERTAINTIES, COMPLAINTS

If you have any questions or uncertainties regarding data and personal information privacy or if you wish to exercise your rights or make a complaint about a possible breach of privacy rules, please contact us by sending an email to: office@termoplast.ro / dpo@icbc.com.ro

Contact Forms

By using the contact form, the user allows TERMOPLAST to contact them through any available means, including electronic means. By completing the fields within the contact forms (Request an Offer / Send Your CV) on the Contact page, https://termoplast.ro/ro/contact, the user allows TERMOPLAST to contact them using the provided contact information. Partial or complete completion of the contact forms and their submission do not represent any commitment on the part of TERMOPLAST to contact the user.

Newsletter

TERMOPLAST has the right to send marketing emails to customers with their consent. This specific form of consent must be freely given, informed specifically and precisely. Marketing emails contain information that we consider interesting for customers, such as new products, promotions, and offers.

TERMOPLAST newsletters are sent through specialized and approved partners of TERMOPLAST. Thus, the confidentiality and security of information are ensured.

The user has the option to express their consent to receive newsletters. The user's agreement regarding the consent can be modified at any time by contacting TERMOPLAST in this regard.

The user can unsubscribe from the newsletter at any time using the special link provided in any newsletters or by sending a request via email to office@termoplast.ro. Once the user has expressed their disagreement, the personal data of that customer will no longer be processed for direct marketing purposes.

Unsubscribing from the newsletter does not imply waiving the consent given for this Document.

Cookie Policy

This policy refers to cookies, web pages, and mobile applications operated by S.C. TERMOPLAST S.R.L. .

What are Cookies?

A cookie is a small file consisting of letters and numbers that will be stored on the computer, mobile terminal, or other equipment of a user accessing the internet. The cookie is installed by the request issued by a web server to a browser (e.g., Chrome, Safari, Firefox) and is completely “passive” (it does not contain software programs, viruses, or spyware and cannot access information from the user's hard drive).

The Role of Cookie Files

Cookie files allow the recognition of the user's equipment and the proper display of the Internet page, adapted to the user's individual preferences. Cookies are intended to ensure a pleasant and secure web browsing experience and to provide comprehensive services based on the user's online behavior on websites. Specifically, based on cookies, S.C. TERMOPLAST S.R.L. has the ability to:

    • Adapt the presentation and display of the website according to your preferences (language, resolution, etc.).
    • Create anonymous statistics, which do not involve personal identification, based on your behavior on the site and the interest shown in the presented articles. These statistics allow us to improve the structure and content of the site to provide you with the information you need.
    • Ensure web security measures.

What Cookies Do We Use?

The S.C. TERMOPLAST S.R.L. website uses two (2) types of cookie files: per session and fixed.

Session cookies are temporary files that are installed on your terminal during your visit to our website and until the session or the browser used is closed.

Fixed cookies remain on your device for a longer period of time, depending on their parameters or until they are manually deleted by you. The cookies used are: utma, utmb, utmc, utmz, utm* (Google Analytics for site statistics); _ok, _okac, _okbk, _okdetect, _okla, _oklv, hblid, wcsid, olfsk (Olark Chat for the live chat module on the page); dzt_session, (Session cookies, which are deleted after you close the browser, used for account access); agreecookies (Cookie stored after you click the I agreebutton regarding the notification of cookie usage).

How Are Cookies Used on the termoplast.us Website?

Your visit to our site may install cookie files so that we can analyze:

  • the performance of the site
  • your registration (log in, newsletter, etc.)
  • your user profile
  • your location, for geographical targeting purposes.

 

Do cookies register and contain personal data?

Cookies do not request personally identifiable information and do not personally identify internet users. Personal data collected through the use of cookies can only be used to facilitate certain functionalities for you. This data is encrypted so that unauthorized persons cannot access it.

Deleting Cookies

Applications used to access web pages (browsers, for example) save cookies on Internet users' terminals by default. However, settings can be changed by you so that the automatic installation of cookies is blocked by the web browser. Detailed information on how to manage cookies is available in the settings field of the web browser. We inform you that limiting the use of cookies may affect certain functionalities of how pages are displayed.

Why are Cookies important for the Internet?

Cookies are important for the efficient operation of the Internet, in the user's interest, as they contribute to creating a simple and personalized web browsing experience based on the interests, preferences, and behavior of each user.

Blocking or disabling cookies may make some websites unusable or significantly limit your web experience. Blocking or disabling cookie files does not mean that you will no longer receive advertising messages, but rather that the web pages you are on will no longer provide you with an experience tailored to your type of behavior and preferences.

Cookie files are important for:

  • Content and services tailored to your preferences - product and service categories.
  • Offers tailored to your interests.
  • Retaining child protection filters regarding web content (family mode options, safe search functions).
  • Limiting the frequency of delivery of advertising messages - limiting the number of times an ad is displayed to a specific user on a site.
  • Providing relevant advertising based on the user.
  • Measuring, optimizing, and recording data related to site performance - traffic statistics, viewed content. This information is important for improving the web experience of users.

 

Web security and user confidentiality aspects

Cookies are NOT viruses and do not collect personal data.

However, cookies can be used to the detriment of users by spyware programs. Since they store information about users' preferences and browsing history, cookies can be used as a form of spyware. Anti-spyware applications mark cookies to be deleted during anti-virus/anti-spyware scanning procedures.

Browsers have integrated privacy settings that offer different levels of acceptance of cookies - such as validity period and automatic deletion at the end of a web session.

Tips for safe and responsible browsing, based on cookies

Due to their flexibility and the fact that most of the largest and most visited websites use cookies, they are almost inevitable. Disabling cookies will not allow user access to the most widespread and used sites including YouTube, Gmail, Yahoo, and others.

Other security aspects related to Cookies

Since all Internet users have the right to online identity protection, it is advisable to be informed about possible security risks. Considering that information is constantly exchanged between the browser and the site you are visiting through these files, information transmitted through cookies can be intercepted by unauthorized persons or programs. For example, this is possible when the browser connects to the server using an unencrypted/insecure network - as is the case with certain Wi-Fi networks.

Other cookie-based attacks may be possible due to incorrect settings of these files on servers. If a website does not request the browser to use only encrypted channels, attackers can exploit this vulnerability to gain access to information transmitted through cookies. For these reasons, it is essential to pay special attention to the settings that protect your personal information available online.

We offer you some tips to ensure safe web browsing through cookies:

    • Customize your browser settings regarding cookies. If you are the sole user of the terminal, you can set extended expiration dates for cookies.
    • If you are not the sole user of the terminal, consider deleting individual browsing data each time you close the browser.
    • Install anti-spyware applications and keep them constantly updated.
    • Ensure that the browser you are using is always up to date, as many cookie-based attacks are possible due to weak points in older browser versions.

 

All browsers offer you the possibility to set your custom action mode for cookies. To understand these settings, depending on the browser used, access one of the links below:
Cookie Settings in Firefox
Cookie Settings in Google Chrome
Cookie Settings in Safari

For the settings of third-party cookies, you can also visit the website: www.youronlinechoices.com/ro/

Useful Links

If you want to find out more about cookies and their uses, we recommend the following links:
Microsoft Cookies guide
All About Cookies
www.youronlinechoices.com/ro/

Deleting Cookies

If you do not agree with the use of cookies on our website, you can delete them by following the steps below. You can also configure settings so that the browser you are using blocks cookies or notifies you with a warning before storing cookies. If you delete cookies, you may not be able to use some of the services on the visited websites.

The procedure for automatically deleting cookies for Chrome is as follows:

Click on the menu icon in the top right corner (shaped like three horizontal bars), select Settings > Show advanced settings > Privacy , and click on Content settings.

In the window that opens, under cookies, select the button “Keep local data only until you quit your browser”.

Click Done at the bottom of the window

For other browsers or for different settings, find information and details on numerous websites.

Pixel tags gather basic statistical data about the usage of the site and reactions, allowing visitor counting (for statistical purposes), brand services provision, and promotion and advertising campaign effectiveness analysis.

TERMOPLAST may revise or update these terms without prior notice at any time. To be aware of the Terms of Use, our website must be consulted.

Google Analytics and Adwords

This site uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses cookies. On behalf of our website operator, Google will use this information to evaluate your use of the site, compile reports on website activity, and provide other services related to website activity and internet usage. You can refuse the use of cookies by changing your browser settings.

If you wish, you can avoid detection by Google Analytics by clicking on the link below. This will set an opt-out cookie that prevents the future collection of information from this site:

https://tools.google.com/dlpage/gaoptout

We use Google Analytics to evaluate data from the AdWords program for statistical purposes. If you do not wish to do so, you can manage your preferences ( https://adssettings.google.com/ ).

We sell throughout the whole Europe !

Built on the values of a family-run business, the mission of TERMOPLAST is to produce high-quality windows and doors at the highest technical and aesthetic level. We are proud that our products and services enjoy appreciation both in Romania and in the whole Europe!

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